F.A.Q.
Frequently Asked Questions
Shipping Information
When will my order ship?
Most orders ship within 7–10 business days. During busy production periods, shipping may take up to 3 weeks.
Fos Scale Models is a small, hands-on studio. Our kits are produced and packed by real people — not automated warehouses — and we take pride in the craftsmanship and care that goes into each one. Thank you for your patience during peak times.
Mail-in orders:
We process very few mail-in orders each year, so they may take longer to ship. For the fastest service, we recommend ordering online.
Payment Options
We accept Visa, Mastercard, American Express, and Discover securely through PayPal. You do not need a PayPal account to check out. We also accept Apple Pay and Google Pay. Please note: your card is charged at checkout.
Shipping Rates
All orders ship via USPS Mail. Shipping is automatically calculated at checkout.
USA – $9.50
Canada – $22.50–$32.50*
Europe – $29.50–$44.50*
Australia & New Zealand (Under 2 lbs) – $46.50–$55.50*
Other International Locations – $39.50–$54.50*
*International customers are responsible for local import duties or fees.
Returns
Returns are subject to a 25% restocking fee. Limited Run Kits are made to order and are non-returnable. Orders may be canceled within 7 days of purchase. If you have a concern, please contact us — we’re happy to help.
Age & Safety Recommendations
Our kits contain small parts made of wood, metal, and resin and are not recommended for children under 14.
When building models, we recommend eye protection, gloves, a respirator when sanding or working with resin, and a well-ventilated workspace. Always wash hands after handling resin, metal, or plastic parts.
Are These Kits Easy to Build?
Yes — with patience. These are true craftsman kits, not snap-together models. They are primarily laser-cut wood kits that reward careful assembly and attention to detail.
3D Printed Parts
Some kits include resin 3D-printed parts. We use a multi-stage cleaning process, but occasionally a slight residue may remain. If needed, rinse parts with isopropyl alcohol. Fine support structures can usually be gently removed or clipped away.
How Long Does a Kit Take to Build?
Small kit (one-car garage): an evening
Medium kit: about a week of casual work
Large kits: several weeks
That’s part of the value — immersive work leading to a finished structure you’re proud of.
Why Craftsman Kits?
Historical preservation. Most Fos kits reflect a mid-century mindset and preserve architectural character that may no longer exist.
Are Your Kits Prototypical?
Sometimes — but usually not exactly. Many designs blend elements from multiple real-world structures to allow creative storytelling.
What If I Damage or Lose a Part?
It happens. Email us with “Replacement Part Request” in the subject line and we’ll take care of you.
Kit Categories
Limited Run Kits – One special release per year (approx. 200 made). Once sold out, they’re gone.
Standard Kits – Our expanding core product line.
Free Kits – Offered a few times per year with qualifying purchases (no printed instructions included).
How Do I Hear About New Releases?
Sign up for our Email Newsletter at the bottom of our homepage.
Studio Visits
We’re located in Southeastern Connecticut. Visits are possible by appointment when our production schedule allows — please call ahead.
Since When?
Fos Scale Models began in 2002 with the release of Big Lou’s Grill, our first Limited Run Kit.
Parts May Vary from Photos
Occasionally materials change due to availability or improvements. Any substitutions will be of equal or greater quality.
Missing or Damaged Parts
While we carefully hand-pack every kit, occasional errors can happen. If your kit is missing or includes a damaged part, email us with “Missing Parts” in the subject line and include your order details. We’ll send replacements promptly.
We’re here to help and want you to have a great building experience.
— Doug Foscale
P.S. Please include a subject line in your email so our spam filter doesn’t block it.